GRAND HYATT AMMAN, Amman – Your ideal downtown stay
Hotel Overview
Grand Hyatt Amman - Luxury hotel in Jabal Amman near The Citadel
Grand Hyatt Amman is a 5-star hotel located in the business and diplomatic district of Jabal Amman, 2 km from the city center. The hotel features a distinctive carved pink stone façade and offers 360-degree city views. Amenities include the Zara Spa with a fitness center, saunas, steam rooms, a Moroccan bath, a Jacuzzi, and indoor and outdoor swimming pools. Dining options include The Lombard, serving Italian cuisine, and The Lounge offering imported teas, specialty coffees, and cocktails. The hotel is directly linked to Zara Expo, Jordan's leading exhibition and conference center. Nearby landmarks include the historic Roman amphitheater and The Citadel, both within walking distance.
Additional perks of the hotel
Club access with complimentary breakfast, all-day refreshments, and evening canapés
Alcoholic drinks and cocktails included for club guests
10 meeting rooms available for events
Currency exchange, car rental, and parking services
Laundry and ironing facilities
Rooms & Suites
Grand Hyatt Amman offers 311 guest rooms and 16 suites. Rooms range from 36 to 104 square meters and include marble bathrooms with separate bathtubs and showers. Some rooms feature outdoor terraces and poolside access. Suites provide separate living and dining areas. All accommodations include free Wi-Fi, minibars, tea and coffee facilities, and air conditioning.
Other conveniences
Hypo-allergenic bedding and down duvets
Bathrooms with free toiletries and hairdryers
Flat-screen TVs with cable channels
Safes and wardrobes in all rooms
Garden furniture in select rooms
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Direct dial telephone
- CD player
- AM/FM alarm clock
Hotel Location
Guest Reviews & Ratings
I stayed at this hotel recently and had a mixed experience. The rooms were nice but I was quite disappointed by the staff and the communication from the hotel. The location, though, was wonderful being near the city center with all attractions within easy reach.
I found the hotel to have spacious and spotless rooms with a Middle East feel in the entryway, although nothing overly distinctive. The service was friendly and helpful, making me feel at home. The location was good and surprisingly walkable for Amman. The dining experience offered delicious meals with a nice variety. Overall, Grand Hyatt stands out as one of the best choices in Amman.
The hotel offers fabulous rooms, though some may feel neglected with occasional cleanliness issues, but the staff is dedicated and helpful. The location is perfect for walking to various places, even though there may be some dirt paths. The dining options are extensive and include delicious international dishes. The facilities are top-notch, providing a luxurious experience.
The hotel offers a mix of positives and negatives. The rooms, while not pristine, had a touch of Middle Eastern decor but lacked in organization and amenities. On the bright side, the exclusive Lounge provided a useful perk. The service was attentive and accommodating, making up for some room-related shortcomings. The location was near city attractions and perfect for exploring the area. Overall, a somewhat inconsistent experience with highs and lows.
My stay at the hotel was a mixed experience. The rooms were clean, spacious, and modern, providing a good night's sleep after a noisy previous accommodation. The service was friendly and helpful, although some areas seemed understaffed. The location was very central but lacked certain attractions. The dining experience was decent but could use some improvements. Overall, a comfortable stay with a few drawbacks.
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